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Visual Resume · 2026

Lita T. Hughes,PMP

Enterprise Transformation & Program Delivery Leader

Sr. Project Manager | Enterprise Transformation, Operating Model & Strategic Programs

📍 Richmond, Virginia enjolita@gmail.com 804-982-9442 linkedin.com/in/lita-hughes-ward
PMP CAPM Lean Six Sigma GenAI for PMs

Professional Summary

15+ Years. One Through-Line.

I've spent 15+ years inside complex healthcare and operations organizations — building the governance, structure, and execution discipline that make transformation actually land.

I don't just manage programs. I build the systems that sustain them. From operating model redesign to multi-region national launches, my work lives at the intersection of strategy and execution.

I'm known for taking ambiguity and making it operational — clear owners, defined timelines, visible metrics, and leadership that stays informed at every step.

Currently targeting Director, Chief of Staff, and senior transformation leadership roles in healthcare, operations, and customer service.

15+
Years Experience
$2B+
Portfolio Managed
25+
Stakeholders Governed
20+
Direct Reports

Professional Experience

Where I've Done the Work

Mar 2022 – Present
McKesson Medical-Surgical
Sr. Project Manager | Enterprise Transformation, Operating Model & Strategic Programs
  • Lead enterprise transformation across 6+ business functions — operations, pricing, supply chain, finance, sales, and technology
  • Governed 25+ stakeholders through decision forums, control mechanisms, and operating cadences across transformation portfolio
  • Drove operational design and readiness for a major procurement program launch — $219M+ in revenue enabled within 60 days, 10,000 members rostered within 90 days
  • Led compensation redesign and deployment across 1,100 users enterprise-wide — on time, zero escalations
  • Supported concurrent launch of 8 multi-state regions across a national customer footprint
  • Serve as strategic advisor to ELT across multi-million-dollar initiatives
Jan 2017 – Mar 2022
Owens & Minor
Sr. Point of Care Logistics Manager
  • Designed, developed, and deployed a net-new point-of-care logistics program — $1M+ in measurable impact
  • Directly managed 20+ person team across hiring, training, coaching, and performance management
  • Built governance tools, KPI dashboards, and risk frameworks adopted across national healthcare distribution operations
Mar 2015 – Dec 2016
Owens & Minor
Sr. Ops Implementation Project Manager
  • Managed $55M+ project portfolio — SAP integration, transportation optimization, compliance reporting
  • Led distribution center builds, commissioning, decommissioning, and large health system onboarding
  • Established execution frameworks and governance models adopted as enterprise standards
Dec 2010 – Mar 2015
Health Diagnostics Laboratory
Sr. Program Manager
  • Built process improvement and performance infrastructure from ground up — SOPs, KPI dashboards, Lean workflows
  • Led strategic process improvement and technology innovation across diagnostics operations

Impact

The Work Speaks

Results I've delivered — with context, not just metrics.

$2B+
Portfolio Value Managed
Enterprise programs across transformation, operational builds, sales, and strategic launches over 15+ years.
$219M+
Revenue Enabled in <90 Days
Procurement program launch — 10,000 members rostered, governance built from scratch, ELT-facing throughout.
$55M+
Healthcare Supply Chain Portfolio
SAP integration, transportation optimization, compliance reporting, facility builds, and health system onboarding.
1,100
Compensation Redesign & Deploy
Full enterprise sales comp redesign deployed nationwide. On time. Zero escalations.
8
Regions — Concurrent Go-Live
Multi-state national launch across 8 simultaneous regions. Every timeline intact, every stakeholder aligned.
20+
Team Members Directly Led
Hired, trained, coached, and managed a full logistics and program team from build through sustained operations.

Core Competencies

What I Bring

Enterprise Transformation

Operating model redesign, multi-workstream delivery, change leadership across Fortune 500 healthcare environments.

PMO Governance & Design

Decision forums, KPI reporting, operating cadences — the infrastructure that keeps programs visible and moving.

Operationalization

Taking strategy off the slide deck and standing it up in the real world — with clear owners, defined workflows, and accountability baked in.

Program Infrastructure

SOPs, governance models, RACI frameworks, escalation paths — built to run without constant intervention.

Execution & Delivery

End-to-end program management from kickoff through close — dependencies, risks, sequencing, and cross-functional coordination.

Sustainability & Adoption

Change management, training, and feedback loops that make transformation hold long after the project closes.

Executive Alignment

C-suite stakeholder management, ELT-facing communication, and decision facilitation across competing priorities.

GPO & Sales Strategy

Implementation across Premier, Vizient, HPG, and Argent — McKesson's proprietary GPO. Sales comp design, GTM redesign, and segment enablement at enterprise scale.

Process Improvement

Lean Six Sigma applied to healthcare operations — standardized, repeatable systems that don't break when one person leaves.

Credentials

Certifications & Training

PMP
Project Management Professional
PMI · #4138059 · Valid through July 2028
CAPM
Certified Associate in Project Management
PMI · #4134101 · Valid through June 2028
LSS
Lean Six Sigma — Yellow Belt
Process Improvement & Operational Efficiency
AI
GenAI for Project Managers
PMI · 3 Certifications — Data Landscape, Practical Application, Overview
GPS
GPS Facilitator Training & Certification
Group Peer Support Program Delivery

Recognition

Awards & Accolades

Six enterprise recognitions across four fiscal years.

FY23
National Sales Conference Customer Advocate Award
McKesson Medical-Surgical
FY24
McKesson Experience Career Journey Panelist
McKesson Medical-Surgical
FY24
Selected Connections Cohort
McKesson · ELT-Nominated Leadership Program
FY25
Enterprise Sales All-In Award for Excellence
McKesson Medical-Surgical
FY26
Enterprise Sales Customer Strategy Award
McKesson Medical-Surgical · Q2
FY26
Enterprise Sales Team Award for Execution
McKesson Medical-Surgical · Q3
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